We are accepting Web & Email Orders ONLY at this time. We are unable to process orders over the phone due to limited Customer Service staff.
“Will Call” pickup in Nevada is limited to curbside delivery per Gov. Sisolak’s orders. Customers must call (702) 644-0532 from the parking lot for assistance.
IMPORTANT NOTE ABOUT CORES & QUANTITIES
Orders for fewer than eleven (11) yards of a single color will not be rolled onto a Core. If your preference is to have the material rolled onto a Core, please increase the quantity to more than 11 yards per color OR contact our USA-based Customer Service Team for assistance. Read our Shipping Policy and Terms & Conditions for additional information.
How Do I Pay For My Order?
You may pay via Credit/Debit Card or PayPal. Purchase Orders (POs) for NET 30 accounts only. ACH & e-Checks may require additional processing times. Cash is only accepted at our facilities in IN or NV.
When Will I Get My Items?
Orders placed online qualify for $10.00 UPS Ground Shipping. Most packages are delivered within 3-7 business days. Faster delivery times are available by calling (866) 806-9120 for assistance.
How Is Sales Tax Calculated?
Sales tax is automatically applied to orders delivered to Indiana or Nevada. Your invoice will reflect any applicable taxes in the final total. Tax Exemption is given to customers who have submitted a Resale Certificate.
Do You Offer Any Discounts?
Twill USA offers product discounts and promotions on occasion. If you want to be alerted to new products, special events and coupons, please sign up for our newsletter delivered by e-mail monthly.
Is There A Minimum Purchase?
We do not have order minimums at this time. However, our pricing methodology is tiered, meaning substantial discounts are given for bulk quantities. The more you order, the more you save!
Can I Pick Up My Order Locally?
Place your order online and pick up your items at our facilities in Indiana or Nevada. Please allow 2-3 hours for processing. You’ll see this option at Checkout as “Will Call.”
Established in 1993, Twill USA is a family-owned business with more than 25 years of manufacturing experience and a great team of USA-based employees. Our proprietary Heat Press Adhesives are manufactured in-house and paired with Sports Felt and HTV Sports Film, HTV Glitter, HTV Foil, Sports Twill and Metallic Twill and sold in rolls by the yard. Products displayed on this website are stocking items, and most orders are processed and shipped within 24 hours.