Notice of Supply Chain Interruption
Updated: 11-3-2022
Dear Valued Customers,
Our Force Majeure declaration is still in effect. Several products are unable to ship same-day at this time, including Acrylic Felt, Sports Twill and Metallic Twill.
The raw material situation for several of our adhesive polymers is extremely critical due to force majeure declarations and other interruptions to the supply chain. We are doing everything we can to secure supply but, in some cases, we don't have confirmation of ship dates. Order controls and allotments have been implemented by some suppliers. Many other components are only available at increased prices and with extended delivery times. As a result, prices and the availability of colors or materials are subject to change without notice. We thank you for your support, patience, and understanding during this difficult time and until the situation improves. Please contact our USA-based Customer Service Team at Sales@TwillUSA.com for additional information.
Best Regards,
John Mahn, Jr.
President
Locations & Contact
‘Will Call’ is available from 10a–3p (M–F). Customer Service hours are 8:30 AM to 4:30 PM ET.
Aurora, IN, U.S.A.
7080 Chartom Circle
Aurora, IN 47001
Phone: (866) 806-9120
Fax: (812) 926-0634