April 12th, 2021
Dear Valued Customers,
The raw material situation for several of our adhesive polymers is extremely critical due to force majeure declarations and other interruptions to the supply chain. We are doing everything we can to secure supply, but -- in some cases -- we don't have confirmation of ship dates. Order controls and allotments have been implemented by some suppliers. Many other components are only available at increased prices and with extended delivery times. As a result, please confirm your price and ship dates through spring and early summer. We thank you for your support, patience, and understanding during this difficult time until the situation improves. Please contact our USA-based Customer Service Team at (866) 806-9120 for additional information.
John Mahn, Jr.
Locations & Contact
TwillUSA.com has locations in NV & IN. ‘Will Call’ is available from 10a–3p (M–F). Customer Service hours are 8:30 AM to 4:30 PM ET.